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You may want to insure
your returns, as we cannot be held responsible for shipping errors, lost or
misdirected packages. If you paid by credit card, a credit will be issued
and appear on your billing statement.
Inspect all tires/parts when
they arrive. If you notice the tire/parts may have been damaged in shipping or
SHOW BEAD DAMAGE, please notify us BEFORE MOUNTING or it will not be covered as a
Defect/Damaged Freight Claim. We cannot accept returns of tires/parts that have
been mounted or used unless there is a manufactures defect.
Wheel Kits, Inspect all
tires when they arrive. If you notice the tire may have been damaged in
shipping please notify us before riding on, inflate tires to
Mfg. suggested PSI from the side of tire, Tork Lug Nuts to between 55-60
Lbs, Recheck your Lug Nuts your first couple rides, PLEASE BE SURE
THEY ARE FITTING PROPERLY TO THE HUB BEFORE YOU RIDE ON THEM, if they are not it
could result in Hub & Wheel Damage, which we are not responsible for.
WHEEL KITS ARE NON RETURNABLE ONCE ATTACHED TO VEHICLE AND RIDDEN ON.
KG Motorcycle Tires
will pay return shipping fees for defective items and merchandise damaged in
shipping only. For Defective Items within 15 days of ship date. For Items Damaged in
Shipping Notification on the day product is received from shipping company,
damage must be reported to us.
All
non-damaged/non-defective returns are subject up to a 20% restocking fee.
There is no mileage
warranty on motorcycle or ATV tires. Customer is responsible for shipping
fees for warranty claims on merchandise older then 30 days.
If you paid by Cashiers
Check or Money Order you will receive a check within 10 business days of
receipt of your return. Purchases made with Credit Cards or PayPal accounts
will be refunded back to the respective account. Once you have your return authorization number,
please send your package to the warehouse we have requested.
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