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Return Policy

Returns must be preauthorized by calling or emailing KG Motorcycle Tires for a Return Authorization Number. We will email you the RA Number and the WAREHOUSE ADDRESS to which one of our warehouses to return the product to.

Click Here to Email Us for Return RA # -

If you have any questions feel free to contact us at (888) 533-6335

You may want to insure your returns, as we cannot be held responsible for shipping errors, lost or misdirected packages. If you paid by credit card, a credit will be issued and appear on your billing statement.

Inspect all tires/parts when they arrive. If you notice the tire/parts may have been damaged in shipping or SHOW BEAD DAMAGE, please notify us BEFORE MOUNTING or it will not be covered as a Defect/Damaged Freight Claim. We cannot accept returns of tires/parts that have been mounted or used unless there is a manufactures defect.

Wheel Kits, Inspect all tires when they arrive. If you notice the tire may have been damaged in shipping please notify us before riding on,  inflate tires to Mfg. suggested PSI from the side of tire, Tork Lug Nuts to between 55-60 Lbs, Recheck your Lug Nuts your first couple rides,  PLEASE BE SURE THEY ARE FITTING PROPERLY TO THE HUB BEFORE YOU RIDE ON THEM, if they are not it could result in Hub & Wheel Damage, which we are not responsible for. WHEEL KITS ARE NON RETURNABLE ONCE ATTACHED TO VEHICLE AND RIDDEN ON.

KG Motorcycle Tires will pay return shipping fees for defective items and merchandise damaged in shipping only. For Defective Items within 15 days of ship date. For Items Damaged in Shipping Notification on the day product is received from shipping company, damage must be reported to us.

All non-damaged/non-defective returns are subject up to a 20% restocking fee.

There is no mileage warranty on motorcycle or ATV tires. Customer is responsible for shipping fees for warranty claims on merchandise older then 30 days.

If you paid by Cashiers Check or Money Order you will receive a check within 10 business days of receipt of your return. Purchases made with Credit Cards or PayPal accounts will be refunded back to the respective account. Once you have your return authorization number, please send your package to the warehouse we have requested.

If you have any questions feel free to contact us at (888) 533-6335

or

Click Here to Email Us -